Providing a “One-Stop” Medical Transportation Solution

Honesty

In Heng Gref, we believe in Good faith and Honesty in our Business Dealing. Prices quoted to our customers are always competitive, reasonable and are without Hidden Cost. You can be assured that there will be no surprises once the quotation is accepted.

Empathy towards our patients

Being in the medical line for almost 25 years, patient-care always comes first in our Company. Our staffs will always be informed beforehand on the conditions of the patients so that we can take the necessary care to ensure that our patients are in good hands.

Neighbourly

We uphold the virtue of extending our helping hand to our patients and their relatives with our services. Relatives are always welcomed to accompany the patient. However, subjected to the capacity of the medical transport.

Graciousness

Our Medical Transport Team are always reminded to be gracious while driving on the road. As a Medical Transport Company, not only we prioritise the life of the patients, but also the lives of our Team. 

Good Customer Services

In Heng-Gref International Assists Pte Ltd, customer satisfaction is our main priority. We believed in providing the Best Customer Service to all our Patients and Users. Especially in the medical field, we want to make our patients and users to feel assured, confident and satisfied from the first contact till the end of our services.

Reliable

Reliability of our services has always been assured to all our Patients and Users. Corporate and Individual users that engage our Services will always feel confident that we will always be there on time. Moreover, our experienced medical team, are required to constantly keep their skills up-to-date to ensure the Professionalism and Reliability of our services to you.

Efficiency

The ability to immediately provide an initial assessment and care in any situation will enable a better chance of saving a life. As such, being Efficient in the medical industry is always critical to the wellbeing of all our Patients and Users.

Fast

Being fast, also known as being responsive, is dire in all medical situation. Once our medical transport services are activated, we will immediately dispatch our ambulances to assist you. All our ambulances are well equipped with monitoring and emergency equipment to ensure that the medical conditions of the patients is well responded by our Medical Team.